Privacy Policy

The Shepparton Arts Festival is committed to protecting your privacy and handling your personal information in a respectful, secure, and transparent manner.

1. What We Collect

We may collect personal information such as your name, email address, phone number, postcode, and payment details when you:

• Subscribe to our newsletter

• Register for events or programs

• Make a donation or purchase

• Apply for opportunities (e.g. EOIs, volunteer roles)

We may also collect anonymous data about your visit to our website for analytics purposes, including browser type, device, and pages visited.

2. How We Use Your Information

We use your personal information to:

• Communicate with you about our programs and events

• Process ticketing, donations, or registrations

• Improve our website and engagement strategies

• Report to funding bodies in aggregated, de-identified form

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use reputable services such as Squarespace, Brevo, Eventbrite or Humanitix, and Stripe or PayPal to manage event bookings, newsletters, and payments. These services have their own privacy policies, and we recommend reviewing them if you have concerns.

4. Your Rights

You have the right to access, update, or request the removal of your personal information at any time. You can unsubscribe from our emails by clicking the link in the footer of any newsletter.

5. Cookies

Our website may use cookies to enhance your experience. You can manage cookie settings via your browser.

6. Contact Us

For any questions about your privacy or to access your personal information, please contact:
hello@sheppartonfestival.org.au